Willo Support
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Knowledge base
For Individuals
Technical questions
8
What equipment do I need?
Can I interview using my smartphone?
Interviewing on an Android or Samsung phone
Interviewing on an Apple iPhone or iPad
I am having issues with my interview
View all 8
How to interview
2
5 easy steps to your interview
Can I retake a question?
The interview process
5
Tips for a successful interview
What if I have a question about the job?
When will I hear back?
What are the next steps in the hiring process?
Why does Willo request my location?
For Organisations
Getting Started
11
Create an account
Create a company profile
Create an interview
Share a video response
Delete a video response
View all 11
Account Management
9
How to upgrade your account
How to add or remove users
What happens when I delete an interview?
How to update your profile
Billing
View all 9
Device and Browser Support
1
What equipment do I need?
Integration
3
Zapier Integration
Greenhouse Integration
Formatting Phone Numbers
Tips for Recruiters
3
How to review candidates
Helpful tips for inviting candidates
Article: Benefits of Video Interviewing for your clients
General
Privacy and Data
5
Privacy Policy
How secure is my data?
Acceptable Use Policy
Terms and Conditions of Use
Terms and Conditions of Supply
Opt-out policy
0
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