1. Access the interview

You can access the interview link from your original email or SMS invite from either a desktop or mobile device. There are no apps or downloads required. Some browsers will ask for access to your camera and microphone, be sure to click Allow.

When you are ready to get started, you will see the following screen when you enter the interview process. Carefully read the question before clicking Record Now.

Each question will have a time limit between 1 and 5 minutes, you will need to answer your question within this time limit. You can stop the recording at any time before the time is up. 

2. Practice your answers 

Practice makes perfect! Practice your interview to make sure that you’re comfortable on screen. Click Try it out to see how the process works before starting your interview. Ps. once you start the interview you can re-record your answers at any time by using the following Re-record button if available.

3. Save your answer

Once you’re happy with your answer click Done and your answer will be securely uploaded to the platform. Then click Next to be progressed to the next question.


4. Review all answers

Once you have answered all of the questions you will be presented with your answers to review one final time.  You should watch each video answer back, paying close attention to the audio - check you can hear yourself clearly, if not, click re-record and try again.

5. Availability (optional)

You may be asked for your availability over the next 5 working days - this is useful as it helps the organisation know when they can contact you for a follow-up call or second interview.

Pro Tips to rock your video interview:

1. Conduct your interview in a quiet, distraction-free area.

2. Ensure you have enough charge on your device and a good data connection.

3. Remember you can practice as many times as you need to feel comfortable.

4. To avoid a shakey or blurry recording prop your device up on a steady surface.

5. Keep your head and shoulders centred in the cameras view.

6. Dress appropriately and make eye contact with the camera whenever possible.