Account Management

Articles to help with account management. Find out things like how to upgrade your account and how to add or remove users.

How to upgrade your account
To find your profile and upgrade options, click on your name (shown here as Test Test) which will show on the far right hand side of the menu: You ...
Fri, 23 Oct, 2020 at 4:41 PM
How to add or remove users
To view and manage the users on your account, click on the Users tab of the main menu as shown below (Menu only available to Admin users): Here you...
Fri, 25 Sep, 2020 at 9:18 AM
What happens when I delete an interview?
Once interviews are created you can view and edit them in the Jobs tab shown on the main menu below: You can keep all of your past and present jobs...
Fri, 18 Sep, 2020 at 9:14 AM
How to update your profile
To find your profile and update it, click on your name (shown here as Test test) which will show on the far right hand side of the menu: You will t...
Tue, 15 Oct, 2019 at 8:41 PM
Billing
We have a free forever plan which enables you to receive 25 interview responses per month. If you wish to enjoy the added benefits of a paid account ple...
Fri, 23 Oct, 2020 at 4:51 PM
Reset my password
You can quickly and securely reset your password by visiting the following link and entering your details: https://app.willotalent.com/reset-send-email ...
Fri, 25 Sep, 2020 at 9:18 AM
Close my account
If you are thinking of cancelling or pausing your account for any reason, just speak to us on Live Chat now and we'll be able to discuss the options wi...
Tue, 29 Sep, 2020 at 9:27 PM
Update payment card details
Admin users: You can update your payment card or billing address details at any time. Please go to your Profile using the top-right menu and then click on u...
Thu, 3 Dec, 2020 at 5:11 PM
Looking for VAT receipts?
We do not currently charge VAT for our services. Please consider your own local tax responsibilities. Account owners: To view and download your payment ...
Thu, 3 Dec, 2020 at 5:10 PM