Willo Support

To start interviewing on the Willo platform, you will first have to create a company brand profile.  Once you’ve created an account, you will see the Companies tab on your main menu as shown below:

As you can see, you simply need to click on the Create Company button on this page and enter the correct company details. This can be really useful if you’re a recruiter working for multiple companies as you can brand each company page individually.

Company Name

This is where you enter the name of the company that the candidate is applying to. It is visible to the candidate at the top of the screen so be sure you use a name you are happy for them to see.

Location

You can enter a town, city or perhaps it is a field-based role. This box can contain the location of the role in any format you like. It will be shown to the person completing the interview.

Website

At the beginning and end of the interview process, the person has the option to visit a website of your choosing. Remember to include https:// at the beginning. It could be your company website or a link to an appointment scheduling application for example. 

Header/Footer Colour

The header and footer of the interview process can be branded in your own company brand colours. This gives the person a great experience as they instantly recognise and feel comfortable that they are communicating with a trusted brand. You can either enter your chosen colour as a hex code which always begins with a # symbol. Or you can choose from a series of options in the dropdown. To locate a hex code you can use a website like Colour Picker.

Logo

It is important that people completing your interview recognise the brand they are communicating with. You can upload a company logo which replaces the default Willo logo. Please ensure you upload a square logo in transparent PNG format. Recommended size is 1000x1000px and we often find this is the same logo that you will already be using for social media profiles. If you have any issues with logos or want us to help with this step please log a ticket with us.